Return Policy

Returns

If you are not fully satisfied with your purchase, for whatever reason, you have up to 14 days from the date of delivery to notify us via email at support@migointeriors.co.uk. Once you have received your approval and your return code, your item must be received into our warehouse within 30 days of your initial delivery.

Items must be in their original packaging and in a re-saleable condition. Once received back at our returns depot and inspected, a refund will be issued in due course. The purchaser is responsible for arranging return shipping and all associated fees. If you are shipping an item over £50, we advise using a shipping service that provides tracking, or purchasing shipping insurance to ensure we receive your returned item.

Perishable goods cannot be returned.

Damages

In the unfortunate event of damage, please report it within 24 hours of delivery—outside of this period, damages will be deemed to have happened after the delivery event. We encourage our customers to check items in the presence of the delivery driver before signing for the delivery. Send items back with the driver if, in the rare event, you are unsatisfied due to damage. To return a damaged item, please get in touch with us at support@migointeriors.co.uk.

Please Note:

A number of our pieces are 'antique reproductions' and have been deliberately and professionally distressed and aged for an authentic look. With this, imperfections and fading are part of the design process. These are deliberate effects to the styling of the furniture. Please also be aware that colors may vary slightly from the color tones shown in the pictures on our website.